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This store has earned the following certifications.
Waterproof Suede Uppers for Durability and Style
Our shoes feature high-quality water-resistant suede uppers. This material not only provides a stylish look but also protects your feet from moisture, ensuring they stay dry and comfortable.
Exceptionally Soft and Insulating Faux Fur Lining
The faux fur lining in these shoes is incredibly soft and offers excellent insulation. Whether you're walking in the cold or just looking for added warmth, this lining keeps your feet cozy and protected.
Supportive Footbed for Optimal Comfort
With our supportive footbed, you get exceptional arch and metatarsal support. This means less strain on your feet and better overall comfort during extended wear.
Durable Rubber Outsole with Unique Honeycomb Design
The rubber outsole on these shoes features a unique honeycomb design that makes them both flexible and durable. This design ensures all-day wear without sacrificing comfort or longevity.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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